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Term & Conditions
Please carefully review your order before proceeding with payment. If you have any questions or concerns, don’t hesitate to contact us. Once an order is placed, it becomes a customized product for the client, and therefore, cancellation is not possible after confirmation.
To initiate a cancellation and receive a full refund, it must be requested within 2 hours of placing the order. From the 2nd to the 4th hour, cancellations will be subject to a 20% charge of the total amount. Unfortunately, we cannot entertain any cancellation requests beyond 6 hours from the time of order placement.
Please note that order processing typically takes a maximum of 15 working days, excluding weekends and bank holidays. We appreciate your understanding and adherence to these terms. Should you need further assistance or have any inquiries, feel free to reach out to our customer service team.